About Ocean Cartz Golf carts
What types of golf carts does Ocean Cartz offer?
Ocean Cartz offers a wide range of golf carts, including new, refurbished, and customized options. We have 2, 4, 6, and 8-seater carts available to suit various needs.
What's the difference between new and refurbished golf carts?
New golf carts are brand new from the manufacturer. Our refurbished carts are pre-owned vehicles that have been thoroughly inspected, restored, and upgraded by our expert technicians to meet our high-quality standards. Refurbished carts offer excellent value without compromising on performance.
How do you ensure the quality of refurbished golf carts?
Each refurbished cart undergoes a rigorous multi-point inspection and restoration process. We replace worn parts, upgrade systems as needed, and ensure that every cart meets our high standards for performance, safety, and appearance.
Are refurbished carts as reliable as new ones?
Absolutely. Our refurbished carts are restored to near-new condition and are highly reliable. While they may show minor signs of previous use, their mechanical components and overall functionality are thoroughly checked and restored to ensure excellent performance.
Do refurbished golf carts come with a warranty?
Yes, all our refurbished golf carts come with a warranty. The specific duration and coverage may vary by model, so please ask our team for details about the warranty for the specific cart you are interested in.
What's the age range of your refurbished golf carts?
Our refurbished carts typically range from 1 - 5 years old. However, the age is less important than the condition, as all our carts are thoroughly restored to meet our high standards.
Can I customize my golf cart?
Yes! We offer extensive customization options for both new and refurbished golf carts. You can choose from various features, colors, seats, wheels, and accessories to tailor your cart to your specific needs and personal style.
Are your golf carts suitable for purposes other than golfing?
Definitely. While our carts are perfect for the golf course, they are also great for resorts, large properties, events, residential communities, and various other applications where-efficient, eco-friendly transportation is needed.
What payment options do you accept?
We accept multiple payment options for your convenience, including Stripe, bank transfer, and cheque.
Do you offer delivery services?
Yes, we offer delivery services. We can deliver your golf cart wherever you want it, ensuring a convenient and hassle-free experience.
How long does it take to receive my golf cart after purchase?
Delivery times can vary. Typically, it takes 24 - 48 hours for in-stock models and 1 week for customized or special-order carts. We will provide a clear delivery estimate at the time of purchase.
Do you offer test drives before purchase?
Yes, we encourage test drives to ensure you're completely satisfied with your choice. You can schedule a test drive at our facility, or we can arrange one at your location.
Can I trade in my old golf cart?
Yes, we do offer trade-in options. The trade-in value will depend on the condition, model, and age of your current cart. Contact us for a free evaluation.
Do you offer after-sales support?
Yes, we provide comprehensive after-sales support, including maintenance, repairs, and answering any questions you may have about your golf cart.
What types of service and maintenance do you offer?
We offer a full range of services, including routine maintenance, repairs, upgrades, and customizations for all types of golf carts, even if you didn't purchase them from us.
Do you service all brands of golf carts?
Yes, our experienced technicians are trained to work on all major brands of golf carts. We can handle everything from routine maintenance to complex repairs.
How often should I service my golf cart?
We recommend servicing your golf cart at least once a year or every 100 - 200 hours of use, whichever comes first. This can vary based on usage, so feel free to ask us for a specific recommendation for your model.
Do you offer on-site service?
Yes, we offer on-site service for your convenience. Our skilled technicians can come to your location to perform maintenance, repairs, or address any issues.
What should I do if my golf cart breaks down unexpectedly?
If your cart breaks down, don't worry! Contact our service department immediately. We offer emergency repair services and can provide guidance, whether it's on-site repair or towing to our service center.
How can I schedule a service appointment?
You can schedule a service appointment by calling us at +971566306479, using our online booking form on the website, or visiting our service center during business hours.
What information do I need to provide when booking a service?
Please provide your contact information, the make and model of your golf cart, a brief description of the service needed or any issues you're experiencing, and your preferred date and time.
How long does a typical service appointment take?
The duration varies. Routine maintenance typically takes 1 - 2 hours, while more complex repairs or customizations may take longer. We'll provide an estimated timeframe when you book your appointment.
Can I drop off my golf cart for service outside of business hours?
Yes, we offer a secure drop-off area. Please contact us in advance to arrange an after-hours drop-off, and we'll provide you with instructions.