Help Center

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Please allow 7 business days from the time your package arrives back to us for a refund to be issued.

About Ocean Cartz

What types of golf carts does Ocean Cartz offer?

Are your golf carts only for golf courses?

New vs Refurbished Golf Carts

What is the difference between new and refurbished golf carts?

What is the age range of refurbished golf carts?

Are refurbished golf carts reliable?

Do refurbished golf carts come with a warranty?

Quality and Inspection Standards

How do you ensure the quality of refurbished golf carts?

Customization Options

Can I customize my golf cart?

Can you customize carts for commercial or resort use?

Purchase and Payment

What payment options do you accept?

Do you offer trade in options?

Delivery and Test Drives

Do you offer delivery services?

How long does delivery take after purchase?

Can I test drive a golf cart before buying?

Service and Maintenance

Do you offer after sales support?

What types of service and maintenance do you offer?

Do you service all golf cart brands?

How often should a golf cart be serviced?

Do you provide on site service?

What should I do if my golf cart breaks down?

Service Appointments

How can I schedule a service appointment?

What information is required when booking a service?

How long does a service appointment usually take?

Can I drop off my golf cart outside business hours?