Privacy Policy – Ocean Cartz

Introduction

Welcome to Ocean Cartz Privacy Policy. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website, regardless of your location.

Important Information and Who We Are

Purpose of this Privacy Policy
This privacy policy explains how Ocean Cartz collects and processes personal data through your use of our website, including when you purchase products, contact us, or subscribe to marketing communications.

Controller
Ocean Cartz FZC is the legal entity responsible for your personal data. In this policy, Ocean Cartz refers to Ocean Cartz FZC.

The Data We Collect About You

We may collect and process the following types of personal data.

Identity Data such as your name or account username
Contact Data such as billing address, delivery address, email address, and phone number
Transaction Data such as order details, payment status, and purchase history
Technical Data such as IP address, browser type, device information, and time zone
Usage Data such as how you interact with our website and pages
Marketing Data such as your preferences for receiving promotions

We do not store or process your payment card details directly. Payments are handled securely by third party payment service providers.

How We Use Your Personal Data

We use your personal data only when legally permitted, including the following reasons.

To process and deliver your orders
To manage payments, refunds, and customer support
To improve website performance and user experience
To send service related or marketing communications if you consent
To comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper functionality, analyze traffic, and improve user experience.

Cookies may collect technical and usage data such as browser type, pages visited, and session duration. You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Sharing Your Personal Data

We may share your personal data with trusted third parties where necessary, including:

Payment processors for secure transactions
Shipping and logistics partners for order delivery
Website hosting and analytics providers
Marketing and communication platforms
Legal or regulatory authorities if required by law

All third parties are required to protect your data and use it only for agreed purposes.

Children Data

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so it can be removed.

Your Legal Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your personal data
Object to or restrict data processing
Request data portability
Withdraw consent at any time

To exercise these rights, contact us at info@oceancartz.com

Data Security

We use appropriate technical and organizational security measures to protect your personal data from loss, misuse, unauthorized access, alteration, or disclosure.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or regulatory requirements.

Governing Law

This privacy policy is governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of UAE courts.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or how your data is handled, contact us:

Phone: +971 56 630 6479
Email: info@oceancartz.com
Company: Ocean Cartz FZC, Dubai, United Arab Emirates